FAQ For Amazfit Bip |

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1.What app should I download for my Amazfit Bip?

1)The Amazfit Bip companion app is available for iOS in the Apple App Store and for Android in the Google Play Store. Please search for “Mi Fit” to download and install the app.

2)Scan the QR code in the Amazfit Bip Manual to download and install Mi Fit APP.

 

2.How to connect My Amazfit Bip with my mobile phone?

  1. Open Mi Fit app and select Sign-up with a Mi account. After you have created and signed into your user account, the app will ask you input your details like your gender, height, and weight.   2. To connect Amazfit Bip with your mobile phone, activate Bluetooth on your mobile phone, open Mi Fit app, tap 'No paired devices' in the home screen of the app (tap 'profile'---”My device”), Tap on 'watch' and tap 'Amazfit Bip' to pair.   3. Place the watch next to or onto your phone while the Bluetooth connection on your device is in search mode. Then you will receive a pairing request on your watch. Tap the check mark to confirm for pairing.   After confirmation, your watch will connect to your phone immediately and it will update Repository, Firmware, and AGPS automatically. This process may take several minutes to complete.     3.How to charge Amazfit Bip?   Please fully charge your watch before use. It takes about 2.5 hour to fully charge it.   To charge your Amazfit Bip   Insert the watch into its charging base, attach the USB end of the charger to your PC or a normal charging adaptor. Once clipped in, the watch face will light up and show that the watch as “charging”.  

4.How to set up App Notifications in Mi Fit app?

1) Open Mi Fit App and tap on 'Profile' in the lower right-hand corner. 

2) Tap on  Amazfit Bip under 'My devices'

3) Tap on App alerts to allow Mi Fit access notifications

4) Turn on App Alerts

5) Tap on “Manage apps” in the lower middle of the screen and select app to alert.

5.I can't connect my Amazfit Bip, what should I do?

a)Check battery level: If you cannot connect, make sure your Amazfit Bip is fully charged. Place your device on the charger base for 10 minutes, remove from the charger base and try connecting again. b)Force quit and reopen Mi Fit app c) If it doesn’t sync, close the app and turn off/on the Bluetooth on your phone, reopen the app and try connecting again. d) Reboot your phone e) Uninstall/Install mobile application: f) Android: Erase Bluetooth cache and data Go to Setting ➡ Application Management ➡ More Application ➡ All ➡ Bluetooth Shared ➡ Clear Data iOS: Go to phone settings to find Bluetooth setting and then remove the Amazfit device. To do so, tap on the icon next to the Amazfit and tap Forget this device. Toggle Bluetooth OFF and ON. Re-open App and try connecting again.

Note: Please keep away from other Bluetooth devices when connecting.

6.I have trouble in updating Amazfit Bip, what should I do? If you have trouble in updating Amazfit Bip, please try the following steps to troubleshoot your issue: a) Sign out of Mi Fit app and re-log in. When you open Mi Fit app, app will connect with watch and update automatically. b)Uninstall/Install Mi Fit APP, log in to the app, and re-connect. c) Erase Bluetooth Share Data and app caches if you are using an Android phone. d) Reboot your mobile phone Before updating your device, we recommend fully charging your watch or make sure it has 10% battery left. Keep your phone screen is on and do not perform other operations on your phone during upgrade.   7.Can I swim or shower with Amazfit Bip?   Amazfit Bip is resistant to dust, rain, splashing, and accidental submersion. It shouldn’t be used when you are taking a shower/bath, having a spa, swimming or in the sauna or steam room. When you move your arm to begin swimming, water pressure can change quickly. It would be much higher than the static pressure at the depth of 1.5 meters and it’s possible water could force its way into the device. When you are taking a shower/bath, rapid changes in temperature may cause expansion and contraction damaging the watch and its water-resistance rating. Shampoo, soaps and other liquids are highly corrosive to the wristband and the casing of the watch.

 

8.Why isn't my Bip charging? Normally, watch will show a charging interface when charging. If your Bip is not charging properly, please check the following steps to troubleshoot your issue.    Check if Bip is connected securely to the charging base. If not, press or adjust to make them connected tightly. Check if the USB port, charging adapter, outlets or the charging base is faulty. Check if the charging contacts on the back of the Bip or the charging base are dirty. If they are dirty, please use a toothbrush with rubbing alcohol to clean the charging contacts on the back and soak a cotton swab with alcohol, then press it to the charging pins on the charging base carefully.Please clean them thoroughly and make sure that no debris from the swab is left behind.Then wipe with a dry cloth or tissue before charging. For new watches, please remove the watch screen protector before charging your device.

 

9.How to enable incoming call notifications?   1) Open Mi Fit App  2) Tap on 'Profile' in the lower right-hand corner. 3) Tap on 'Amazfit Bip' under 'My devices’ 4) Tap on Incoming Call 5) Toggle on incoming call alerts 6) Toggle on 'show contact information' to show phone number or contacts for incoming calls.

 

10.What can I access on the settings of the watch?   In settings, you can access watch face, long press the button, adjust brightness, about and turn off. Set the watch face: Tap and swipe up, you can access watch faces. Tap on your selection and confirm by tapping ok, the watch face will update. Long press the button: Tap the check mark next to the activity to make it quick start by long press. You can set to quick start outdoor running, treadmill, cycling and walking. Adjust Brightness: You can adjust the brightness by adding or subtracting keys. About: You can check firmware version and Bluetooth address. Turn off: You can turn off your watch.